LEGAL
Last updated: 3 June 2026
Legacy Creators Ltd Privacy Notice for Use of AI Technology
We respect your privacy and are committed to protecting your personal data. This privacy notice explains how Legacy Creators Ltd processes personal data when using AI tools and ensures compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This notice is supplemental to our Privacy Notice that you can view at https://legacycreators.online/privacy-notice.
AI refers to a broad category of technologies and methods designed to emulate human thinking and tackle complex challenges. We use AI tools to support business operations, including drafting customer correspondence and marketing copy, conducting research, summarising documents, transcribing recorded calls and meetings, and analysing service performance data. We also use AI in the provision of our following services: an LPA Guide chatbot on our website at legacycreators.online which answers visitor questions about how to complete the Office of the Public Guardian's Lasting Power of Attorney forms, based solely on the OPG's published guidance. These tools may process personal data to improve efficiency, enhance accuracy, and optimise service delivery.
In using the AI tools, we may process the following types of personal data:
We collect data directly from you, such as through:
We process personal data to:
Our lawful ground of processing is Legitimate Interests in that we are enhancing our service delivery and business efficiency. If we need to process special category data we will ensure that we do so in a compliant way which may include obtaining your explicit consent to such processing.
We use Anthropic (Claude) for our LPA Guide chatbot and for assisting with internal content drafting; OpenAI (ChatGPT) for internal content drafting and research; HeyGen for generating marketing video content; and HighLevel's built-in AI features for customer relationship management, as data processors. We have agreements in place with such data processors to ensure the privacy of your personal data. None of your data is used to improve their tools. For details on their privacy standards, refer to Anthropic at https://www.anthropic.com/legal/privacy, OpenAI at https://openai.com/policies/privacy-policy, HeyGen at https://www.heygen.com/policies/privacy-policy, and HighLevel at https://www.gohighlevel.com/privacy-policy.
We may update this notice from time to time. Please check this page periodically for updates.
For queries regarding this notice, contact: Legacy Creators Ltd, 86-90 Paul Street, London, EC2A 4NE. 020 3376 7910. support@legacycreators.online.